Privacy Policy

Nine Dimensions Pte. Ltd. (“Nine Dimensions”, “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information in accordance with the Personal Data Protection Act 2012. This Privacy Policy explains how we collect, use, and safeguard the personal data you provide when you visit or use our website at https://www.ninedims.com/ (“the Website”). By accessing or using the Website, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1. Personal Information
We collect the personal information you voluntarily provide when you interact with the Website, such as your name, email address, contact information, and any other information you provide when contacting us, subscribing to our newsletter, or purchasing a service or product from the Website.

1.2. Usage Data and Cookies
We may collect certain information automatically when you visit the Website including your IP address, browser type, operating system, referring URLs, pages visited, and other similar data. This is statistical data about our users’ browsing actions and does not identify you or any individual. We use cookies and similar tracking technologies to enhance your experience and collect usage data.

Use of Information

2.1. Personal Information
We may use your personal information to respond to your inquiries, fulfill your requests, provide customer support, and send you updates or newsletters if you have subscribed to them. We may also use your personal information for administrative purposes, such as analyzing trends, improving the Website, and enhancing our services.

2.2. Usage Data and Cookies
We use cookies and similar technologies to collect information about your website usage, analyze trends, and improve the user experience. You can set your browser to refuse all or some cookies or be notified when cookies are sent. However, please note that disabling cookies may limit your access to certain website features.

Data Sharing and Disclosure

3.1. Service Providers
We may share your personal information with third-party service providers who assist us in operating the Website, processing your payment securely, providing our services, or conducting business activities on our behalf. These service providers are not authorized to use or disclose your information except as necessary to perform services for the purposes specified by us or to comply with legal requirements.

3.2. Legal Compliance
We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., law enforcement authorities, regulators, a court, or government agency) or to protect our rights, property, or safety or that of our users or others.

3.3. Business Transfers
In the event of a merger, acquisition, or any form of sale of some or all of our assets, your personal information may be disclosed or transferred to the acquiring entity, subject to the applicable laws and regulations regarding personal data protection.

Retention of Information

We retain your personal data for the period necessary to fulfill the purposes it was collected for and to satisfy our business and legal purposes including audit, accounting, reporting requirements, resolving disputes, and enforcing our agreements unless a longer retention period is required or permitted by law.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information. For this reason, any transmission of your personal information through the Website is at your own risk.

Third-Party Websites

The Website may contain links to third-party websites or services that are not operated by us. We have no control over these third-party websites or services’ content, privacy policies, or practices. We encourage you to review the privacy policies of any third-party websites or services you visit.

International Data Transfers

We may transfer your personal information to servers outside your country or region for processing and storage. By providing your personal information to us, you consent to such transfers.

Your Rights

You have certain rights regarding your personal information, including access, correct, delete, or restrict its processing. You also have the right to object to processing your personal information or withdraw your consent, where applicable. To exercise these rights please contact us through the Contact Us page of the Website.

Children’s Privacy

The website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy anytime. Any changes will be effective immediately upon posting the revised Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

For any inquiries regarding your personal information, you can reach us through the Contact Us page of the Website.